Shipping and Returns

We make every effort to keep our stock information up to date. All of our scarves are ready to send within 2 working days. If for any reason scarf is not in stock, we will send you back your payment within 3 working days.  Our dresses are subject to availability, and Ala Mairi reserves the right to limit purchase quantities accordingly.

Please note that our product descriptions are meant as a guideline, and are not exhaustive. Please get in touch with any questions you have regarding further details.

Should there be any error in your order, we will give you the option of reconfirming your order at the correct price or of cancelling the order altogether. If we are unable to contact you, we will consider the order cancelled.

As a pioneer of Ethical Fashion, Ala Mairi do not keep stock of different sizes of dresses. Although we do have pieces of size 8 and 10 available. We kindly ask our customers to await delivery a minimum of 28 days from the date of ordering. Please get in touch, as we may have fabrics in stock for early delivery!

We will accept full-priced merchandise with their original packaging and tickets. Merchandise must be unused, unworn and in an unaltered condition. We will refund full price less postage and packing. If you ordered a made to measure garment, we are only able to refund 50% of the sale price

Rates

All prices are displayed in GB pounds sterling. If any pricing error should occur in the course of your order, we will give you the option of proceeding with the order at the corrected price or of cancelling the order.

For our clothing line and bespoke sizes, Ala Mairi accepts direct payment, with a 50% deposit upon ordering with the rest paid upon the satisfactory delivery of your dress. Standard UK postage charges apply, with international shipping varying accordingly.